Free Delivery: 

• Next Working Day Delivery: Free of charge for orders placed before 1 pm, Monday through Friday.

Other delivery options:

• Next Working Day Delivery Before 10:30 am: Available at £13.00 (including VAT) per box for orders placed before 1 pm, Monday through Friday.

• Saturday Delivery: Offered at £15.00 (including VAT) per box for orders placed before 1 pm on Friday.

Pallet Deliveries:

For orders of certain panels below the minimum quantity, a delivery charge of £40.00 (including VAT) applies.

Delivery Coverage:

We deliver across mainland UK.

• Free Delivery Areas: Regions classified as Areas A and B on our delivery map.

• Aberdeen and Scottish Highlands: Deliveries to these areas may incur additional charges. Please contact us to confirm.

Currently, we do not ship to Northern Ireland, Ireland, the Channel Islands, or international destinations. If you have questions about delivery to your location, please contact us at [phone number], and we will be happy to assist.

Next-Day Delivery Service:

To qualify for next working day delivery, orders must be placed by 1 pm, Monday to Friday, excluding bank holidays. Deliveries are scheduled for the next working day and encompass the entire day.

Please note that next-day delivery is not available to Scotland.

Pallet deliveries of underfloor heating panels are subject to availability and typically require 1-2 working days.

We recommend ensuring that your materials have arrived before scheduling any tradespeople, as unforeseen circumstances with third-party couriers can occasionally cause delays. While rare, we cannot be held responsible for late deliveries or any associated costs.

Frequently Asked Questions:

• Delivery Time: The arrival time depends on the courier. We provide order tracking with an estimated delivery time. If you haven’t received a tracking email, please contact our customer service team.

• Changing Delivery Date: We can adjust the delivery date if the order hasn’t been dispatched. Please reach out to our customer service team for assistance.

• Changing Delivery Address: It’s possible to change the delivery address prior to dispatch. Contact our customer service team to make this change.

• Alternative Delivery Address: If your payment method passes all security checks during checkout, you can choose a different shipping address from the billing address.

• Order Tracking: You can track your order via the link provided in your order confirmation email.

Delivery Exceptions:

While we offer free delivery to most of England and Wales, certain postcodes may incur additional charges. Please contact us at 02080874013 for pricing details if your postcode falls within the following ranges:

• LL, LL64, AB 31 to AB 38, AB 40 to AB 56, IV 1 to 28, IV 30 to 32, IV 36 & 40, IV 52 to 54, IV63, KW 1 to 14, PA 21 to PA 38, PH 4 to PH 41, PH 49, PH 50. Northern Ireland (BT)

• HS, IV 41 to 49, IV 51, 55 & 56. KA 27 & 28, KW 15 to 17. PA 20, PA 41 to 49, PA 60 to 78, PH 42 to 44. ZE. Isle of Man (IM). Channel Islands, Republic of Ireland

We strive to provide efficient and reliable delivery services to all our customers. If you have any questions or require further assistance, please do not hesitate to contact our customer service team.